We are a Customs brokerage agency that has considerable experience from more than 20 years of offering high quality service in the handling of import and export Customs operations in the Yucatán Peninsula. We maintain an unblemished reputation, as evidenced by our “zero incidence rate,” as it is our responsibility to reduce and ultimately eliminate any cargo-related risks. This is how we reinforce our commitment to our clients while always remaining at the forefront of Customs law.
Currently, we are the leading Customs brokerage agency in southeastern Mexico. This is due to the high level of professionalism and legal security we provide for our clients. We have extensive knowledge and expertise in different fields: hotels, textiles, electronics, industrial machinery, raw materials, food and more. Each one of our clients is given personalized assistance with regular meetings to assure continual improvement.
We understand that each costumer and operation must be attended to according to their needs. Because of this, we offer the following services:
We offer comprehensive solutions for the clearance, handling and logistic coordination of your cargo in the US.
Our warehouse is located within our office building. We have a one hundred and twenty square meter roofed area available for dry cargo and our safety procedures are in accordance with OLA (Operador Logístico Acreditado), an accreditation similar to CT-PAT.
We have formed strategic affiliations that allow us to recommend the services of trading companies and enable our customers to receive all the benefits that come from Cancun’s location near the border.
We consider ourselves to be an important extension to our customers for their international trade operations in adherence with the current applicable laws. We also offer legal counseling for our customers according to their needs or projects.
We have formed strategic affiliations that allow us to recommend bonded warehouse services. This refers to the reception and storage of domestic and foreign goods before they are released by the bonded warehouse.
Certificate Quality Customs Brokers N° QCB-12-07-06
In accordance with the standard:
NMX-R-026-SCFI-2009
Customs services – Quality services provided by Customs broker, requirements and testing methods.
Certificate N° 60-Q05-090-2011
In accordance with the standard:
ISO 9001:2008
NMX-CC-9001-IMNC-2008
OLA accreditation (Operador Logístico Acreditado) .
This accreditation is granted by ANACE (certifying body of CAAAREM) to Customs brokerage agencies that implement a risk management system in compliance with the 11.2 profile points that are aimed at strengthening security in international trade operations. It is worth mentioning that we are the first OLA accredited agency in the Yucatan Peninsula. OLA is the first step of a process that allows us to get the necessary tools for NEEC accreditation (Nuevo Esquema de Empresas Certificadas) which is issued by the Mexican authorities. This increases the level of trust, with both the authorities and our customers, and allows our clients to go through fewer Customs inspections (known as red light).
Socially responsible company distinction (ESR, Empresa Socialmente Responsable)
This is a validation granted by CEMEFI (Centro Mexicano para la Filantropía) to companies to recognize them in front of their employees, investors, customers, the authorities and society in general, as a public organization that is voluntarily committed to socially responsible management as part of its culture and business strategy.